Answer Centre
Quick answers to common questions. Can’t find what you’re looking for? Contact us directly.
How long does delivery take?
Delivery estimates show at checkout based on your order. Contact us if you need a firm date.
What if my item arrives damaged or wrong?
Contact us at hello@craftsgifted.com with your order number and, where possible, a photo — see our Refund and Returns Policy.
Can I return an item?
Yes — within 30 days of delivery. Full details are in our Refund and Returns Policy.
How do I contact you?
Email hello@craftsgifted.com or use our contact form.